Realisation KPIs (definitions)
Billing realisation
Billing realisation measures how much of the recorded work is recovered at the point of billing. In ayora, it is defined by comparing time billed against time booked (using only booked time that has a corresponding billed time entry).
Collection realisation
Collection realisation measures how much of what was billed is actually collected. In ayora, it is defined by comparing net billing (bills less reversals) against net receipts (cash received), excluding bills that are written off or have no receipt.
Where needed, ayora can support customer-specific definitions (for example, to reflect discounts to standard rates or other agreed commercial terms). These customisations are implemented on a customer-by-customer basis.
Partner, team, and firm-wide KPIs (computation rules)
These rules apply when ayora calculates blended (aggregated) KPIs at partner, practice group, department, or client level.
Computation window (60 days)
- Billing realisation (blended): only includes items where the relevant time billed entry falls within the 60-day computation window.
- Collection realisation (blended): only includes bills that had an activity recorded within the 60-day computation window.
Weighting (for blended averages)
- Billing realisation: weighted averages are weighted by time booked.
- Collection realisation: weighted averages are weighted by net billing amount.
Note: Individual-level KPIs represent aggregate KPIs for matters where the fee earner is the
Matter Partner.